Terms of Use & Privacy Policy

Open Space values your right to privacy and is committed to protecting your personal information against any unauthorized use. To ensure that we maintain the highest standards of conduct, we strictly adhere to the principles as laid out in the Personal Information Protection and Electronic Documents Act (PIPEDA), established by the Government of Canada, Department of Justice.
Our 10 Privacy Principles:

1. Accountability: All Open Space employees are responsible for maintaining and protecting all Personal Information under their control.

2. Identifying Purposes: We will identify the purposes for which Personal Information is collected, either before or at the time of collection.

3. Consent: We will only collect, use and disclose your Personal Information with your knowledge and consent, except where otherwise required or permitted by law.

4. Limiting Collection: We will limit the collection of your Personal Information to only those details that are necessary for the purposes identified. Our records will only contain information that is necessary for conducting efficient and excellent business with our clients.

5. Limiting Use, Disclosure and Retention: Your Personal Information will only be used or disclosed for the purpose for which it was collected, unless you have otherwise consented, or when it is required or permitted by law. We will not distribute or share your information with any of our associates or third party companies without your consent and informing you of the exact purpose and use of that information. We will only retain your Personal Information for the period of time required to fulfill the purposes for which it was collected.

6. Accuracy: We will keep Personal Information we collect as accurate, complete and up-to-date as necessary to fulfill the purposes for which it was collected.

7. Safeguards: We will protect the Personal Information we collect with security safeguards appropriate to the sensitivity of the information.

8. Openness: Information about our policies and practices relating to the management of Personal Information will be made readily available to you.

9. Access: At your request, we will inform you of the existence, use and disclosure of your Personal Information, as well as give you access to the information. You have the right to challenge the accuracy and completeness of your information, and to amend it as necessary. At any time, you may request to have that information removed from our database.

10. Challenging Compliance: You may contact us with any questions, complaints or suggestions with respect to the above principles.

If your concerns have not been addressed adequately, you can contact the Office of the Privacy Commissioner at (613) 995-8210 or info@privcom.gc.ca or by postal mail to:
Office of the Privacy Commissioner 112 Kent Street Ottawa, Ontario K1A 1H3

Privacy Policy has been updated March 2005